Job Title: Desktop Engineer
Pay: up to $30
Job Type: 1-month project
Location: 100% Onsite - Los Angeles, CA 90010

EDUCATION & EXPERIENCE REQUIREMENTS
* Bachelor's Degree in any discipline or equivalent years of relevant professional experience.
* Minimum of six (6) years of experience in a client-focused, customer-oriented service, support, or technical role.
* Relevant IT certifications strongly preferred (e.g., Microsoft, Apple, ITIL, PMI).

KNOWLEDGE, SKILLS & ABILITIES
* Exceptional written and verbal communication skills, with an ability to connect effectively with diverse audiences.
* Proven ability to translate complex technical information into clear, user-friendly language for non-technical audiences.
* Strong organizational skills with the ability to manage multiple short-term tasks and long-term projects simultaneously, escalating issues appropriately when needed.
* Experience with ServiceNow as a ticketing platform.
* Advanced proficiency in Microsoft desktop operating systems and Microsoft Office suite.
* Proficient understanding of basic networking concepts (e.g., IP addressing, gateways, DNS, routing).
* Working knowledge of Active Directory administration and support.
* Ability to thrive in a fast-paced environment while maintaining a high sense of urgency and adaptability.
* A genuine passion for delivering outstanding customer service and providing exceptional candidate experience.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.